Kuv yog Hmoob, hais lus Hmoob.
If you are the one handling your parents’ Medicare, this page is for you
You take the phone calls. You open the mail that keeps coming. You are the one trying to work out
whether your mother’s doctor is still covered, or why your father’s prescription costs changed
this year.
Nobody handed you this job. You speak English, so it became yours.
I have been where you are
I helped both of my own parents through Medicare. They did not speak English. Every call, every
letter, every decision about doctors and pharmacies came through me. That is how I learned this.
What I can help with
- Sitting down with your parents in Hmong, and with you in English, so nobody is
left out of the conversation - Enrollment when a parent turns 65 or is ready to start Medicare
- Reviewing coverage each year, since plans can change whether or not anyone tells you
- Checking whether their doctors and pharmacies still work with their plan
- Answering the question in March, not only during enrollment season
What it costs your family
Nothing. Medicare agents are paid by the insurance companies, not by the families they help. Many
Hmong families do not know an agent exists, or assume help like this has a fee attached.
Coming to the Milwaukee Hmong New Year? I am usually there, and it is an easy place to ask a question in person.
Talking it through
If you would like someone to look at your parents’ situation with you, you are welcome to
book a time to talk. Most adult children sit in on the call.
Golden Milestone Services
Tai Thao, licensed independent insurance agent, NPN 18319668
Serving Milwaukee and Wisconsin · Hmong and English
Office: 414-312-5434
We do not offer every plan available in your area. Currently we represent 7 organizations
which offer 70 products in your area. For a complete list of available plans, please contact
1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day / 7 days a week, or consult
www.medicare.gov or your local State Health Insurance Assistance Program (SHIP).
Not connected with or endorsed by the U.S. government or the federal Medicare program.
